Privacy Policy

1. What personal information we collect

The personal information we collect depends on how you interact with us and may include:

• your name;
• organisation and role;
• email address and telephone number;
• information you provide when making an enquiry;
• professional and business information provided during meetings, interviews or consulting engagements;
• correspondence and other communications with us; and
• limited technical information associated with your use of our website, such as IP address, browser or device information, where processed by our website hosting or security providers.

We do not ask you to provide sensitive personal information through this website.

2. How we collect personal information

We generally collect personal information directly from you, including when you:

• contact us by email or telephone;
• participate in a meeting, interview or consulting engagement; or
• otherwise communicate with Future Perspective Consulting.

In the course of providing professional services, we may also receive relevant business or professional information from our clients, professional contacts, publicly available sources or other parties involved in an engagement.

3. Why we collect and use personal information

We may collect, hold and use personal information to:

• respond to enquiries;
• communicate with current and prospective clients;
• provide and manage consulting services and engagements;
• conduct client interviews, diagnostics, analysis and related professional services;
• maintain professional relationships;
• operate, maintain and protect our website;
• improve our services;
• manage our business and administrative requirements; and
• comply with applicable legal and regulatory obligations.

We will not sell your personal information.

4. Disclosure of personal information

We may disclose personal information where reasonably necessary to operate our business or provide our services, including to:

• contractors or professional advisers assisting Future Perspective Consulting;
• technology, hosting, email and other service providers;
• organisations involved in delivering an agreed client engagement; and
• regulators, courts, law enforcement agencies or other parties where required or authorised by law.

We only disclose personal information where it is reasonably necessary for the relevant purpose or otherwise permitted by law.

5. Overseas processing

Some of the technology services used to operate our website and communications may process or store personal information outside Australia.

Our website hosting and email-delivery infrastructure may involve service providers whose primary processing facilities are located in the United States.

Where personal information is disclosed or processed overseas, we take reasonable steps appropriate to the circumstances to ensure it is handled securely and consistently with applicable privacy requirements.

6. Website and cookies

Our website may use essential technologies required for security, performance and operation.

If Future Perspective Consulting introduces analytics, advertising or other technologies that materially change the way personal information or website usage information is collected, this Privacy Policy will be updated accordingly.

7. How we protect personal information

We take reasonable steps to protect personal information against misuse, interference, loss, unauthorised access, modification or disclosure.

These measures may include appropriate access controls, reputable technology providers and reasonable administrative and technical safeguards.

No method of transmitting or storing information is completely secure, and we cannot guarantee absolute security.

8. Retention

We retain personal information only for as long as it is reasonably required for the purpose for which it was collected, to manage our professional relationships and engagements, or to meet legal, regulatory and business requirements.

When personal information is no longer required, we will take reasonable steps to securely delete, destroy or de-identify it where appropriate.

9. Access and correction

You may contact us if you would like to request access to personal information we hold about you or ask us to correct information that is inaccurate, out of date or incomplete.

We may need to verify your identity before responding to a request.

10. Privacy enquiries and complaints

If you have a question or concern about how Future Perspective Consulting has handled your personal information, please contact us.

We will consider your enquiry or complaint and aim to respond within a reasonable period.

If you are not satisfied with how a privacy matter has been handled and the Privacy Act applies, you may also be entitled to contact the Office of the Australian Information Commissioner.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, technology or legal obligations.

The current version will be published on this website with the date it was last updated.